[2026] PTE Academic Speaking - Respond to a Situation
Respond to a Situation #0020
Respond to a Situation
Respond to a Situation
You will read and listen to a prompt giving you instructions for the situation. After the audio ends, you will need to respond to the situation in 40 seconds.
The Situation
You signed up for a subscription to a language learning app, but you realized that you have been charged twice for the same month. You need to call the customer support team to report this billing error, provide your account details, and ask for a refund for the extra charge. What do you say to the representative?
Your Response
Max: 40s · Respond to the situation above
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