[2026] PTE Academic Speaking - Respond to a Situation

You are currently living in a shared university apartment, and your stove has stopped working right before you were planning to cook a meal for your roommates. You need to contact the maintenance office to explain that the kitchen is unusable, ask how quickly they can send someone to fix it, and inquire if there is another kitchen facility you can use in the meantime. What do you say to the maintenance office?